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Old 06/09/2019, 04:15 PM   #1
Tim
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Rd 230w in stock?

Do you know when rd230w flow pumps will be in stock?


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Old 06/09/2019, 05:12 PM   #2
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We have them coming in on the next shipment. We are waiting on an ETA from Germany so I don’t have an exact date. I will send an email off and see if I can provide an update tomorrow.


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For All Royal Exclusiv & Bubble King questions please refer to our Sponsor forum: http://www.reefcentral.com/forums/fo...play.php?f=745

Current Tank Info: 480G display mixed reef, 90G sump, 90G refugium, 60G display refugium. Check out my build thread: http://www.reefcentral.com/forums/showthread.php?t=1783476
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Old 06/09/2019, 06:17 PM   #3
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Thanks,appreciated


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Old 06/15/2019, 01:00 PM   #4
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Once again Royale Exclusive customer support is top notch.
2 pumps sent (4-5 day ship time)for the same or a little cheaper from Germany than they would have cost if they were in stock here. I would be shocked but it is RE after all


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Old 06/22/2019, 02:29 PM   #5
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The status of your package has changed.
Exception Reason: Your package is being processed for submission to the FDA or Department of Agriculture.
Exception Resolution: Brokerage released the package. It will be processed through a clearing agency before final release to UPS.


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Old 06/22/2019, 03:29 PM   #6
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Quote:
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The status of your package has changed.
Exception Reason: Your package is being processed for submission to the FDA or Department of Agriculture.
Exception Resolution: Brokerage released the package. It will be processed through a clearing agency before final release to UPS.
Might have just been a random FDA inspection since itís listed as an aquarium pump on the customs document. It does sound like it was released by the customs broker and should sail through customs now. Just in case, I sent an email off to Germany with the info for them to double check. I ccíd you on it.


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For All Royal Exclusiv & Bubble King questions please refer to our Sponsor forum: http://www.reefcentral.com/forums/fo...play.php?f=745

Current Tank Info: 480G display mixed reef, 90G sump, 90G refugium, 60G display refugium. Check out my build thread: http://www.reefcentral.com/forums/showthread.php?t=1783476
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Old 06/22/2019, 10:08 PM   #7
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Sorry Scott I didnít mean for you to bug Germany I just thought it was funny the the fda would care about a water pump


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Old 06/22/2019, 10:56 PM   #8
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Sorry Scott I didnít mean for you to bug Germany I just thought it was funny the the fda would care about a water pump
No worries. I want to make sure somebody didnít enter the wrong tariff code on the customs documents. It could have just been a general flag due to it being aquarium related or something entered wrong on the customs document. Either way, it looks from what you (initially posted) that it cleared inspection and was awaiting final customs clearance which is usually a very fast process with UPS. My guess is you should have it mid next week.


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Director Customer Support Royal Exclusiv USA
For All Royal Exclusiv & Bubble King questions please refer to our Sponsor forum: http://www.reefcentral.com/forums/fo...play.php?f=745

Current Tank Info: 480G display mixed reef, 90G sump, 90G refugium, 60G display refugium. Check out my build thread: http://www.reefcentral.com/forums/showthread.php?t=1783476
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Old 06/23/2019, 11:39 AM   #9
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Latest update shows expected delivery Wednesday
Got any lotto numbers?


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Old 06/23/2019, 11:51 AM   #10
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Latest update shows expected delivery Wednesday
Got any lotto numbers?
Great to hear!


__________________
Director Customer Support Royal Exclusiv USA
For All Royal Exclusiv & Bubble King questions please refer to our Sponsor forum: http://www.reefcentral.com/forums/fo...play.php?f=745

Current Tank Info: 480G display mixed reef, 90G sump, 90G refugium, 60G display refugium. Check out my build thread: http://www.reefcentral.com/forums/showthread.php?t=1783476
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